We are sorry to hear that you wish to make a complaint. Please refer to our Customer Services Website or contact the relevant Taylor Wimpey Regional Customer Services team who will be able to discuss the matter with you.

Your Customer Warranty Brochure will give you full details of what to do if you have a problem in your home and what is covered by the Taylor Wimpey 2-year Warranty. Alternatively you can refer to our Customer Services section on the website which details our warranties, out of hours emergency information and also the levels of support we provide for emergency and non-emergency items. If you wish to speak to someone about the problem then please contact your local Taylor Wimpey Regional Customer Services team who will be happy to help.